As someone whose worked retail in the family hardware store since 2009: it’s also aggravating and there was a point that I would have rather just turned around and walked away from most of my customers.
Especially the ones that hide shit from you. Like you’ll lead them to the cash register and get ready to ring them out and they’ll blurt out: “OH BY THE WAY, I NEED ONE MORE DUMB-ASS THING THAT I KNOW IS ON THE OTHER SIDE OF THE STORE.”
Then you have to refrain from verbally accosting them as you go all the way to the other side of the store as five more people flood in.